My name is Ilan Mishan – CEO of QuadraNet Inc. I am sending you this e-mail to welcome you to the QuadraNet family. QuadraNet is now operating the Crissic brand with the extensive resources at our disposal.
First and foremost, I’d like to assure you that QuadraNet has no plans to change the excellent pricing and services offered to you by Crissic. That said, at least while the transition is underway, QuadraNet has elected to discontinue sales and marketing for the brand.
We hope that you continue to enjoy the services we provide and welcome you to check out QuadraNet’s other offerings, if they appropriately suit your business needs.
Thank you for your continued patronage; we look forward to doing business with you!
Chief Executive Officer
DATACENTER MIGRATION – SERVICE IMPACTING
Location: Jacksonville, FL (JAX)
Date: Saturday, August 22nd, 2015
Start Time: 5:00PM EDT
End Time: 3:00AM EDT
In order to offer better connectivity and to offer an improved level of hands-on support, your equipment is being moved to QuadraNet’s Miami facility. You should expect a total of one outage, up to 10 hours in length. Each hypervisor will be shut down gracefully at the start of the migration.
In order to minimize the risk of extended downtime, and ensure that equipment is safely and securely transported to the new facility, QuadraNet staff members will be on-site to complete this migration. The new facility is located in Miami, FL and has substantial cross-connect capacity to all major Miami internet exchanges and meet-me-rooms. If you have any problems with your connection after the maintenance window, or if you have any questions regarding the maintenance at any point, please contact our support department at support#crissic.net.